Shipping policy
Shipping Policy
Last Updated: June 2026
Thank you for shopping with CCBall.
This Shipping Policy explains how we process and ship orders placed through our website.
Order Processing
Orders are typically processed within 1–3 business days after payment has been received and verified.
Orders are not processed, shipped, or delivered on weekends or public holidays.
During periods of high demand, processing times may be slightly longer.
Shipping Destinations
We currently ship to customers in the United Kingdom, Europe, North America, and selected international destinations.
If shipping is unavailable to your location, this will be indicated during checkout.
Estimated Delivery Times
Estimated delivery times begin once your order has been dispatched.
United Kingdom:
2–7 business days
Europe:
5–14 business days
United States & Canada:
7–21 business days
Australia & New Zealand:
7–21 business days
Rest of World:
7–30 business days
Delivery times are estimates only and are not guaranteed.
Tracking Information
Where tracking is available, tracking details will be sent to the email address provided during checkout once your order has been dispatched.
Customs, Duties, and Import Taxes
International orders may be subject to customs duties, import taxes, fees, or other charges imposed by the destination country.
These charges are the responsibility of the customer unless otherwise stated.
CCBall is not responsible for delays caused by customs authorities.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
If an incorrect address is supplied and an order cannot be delivered, additional shipping charges may apply.
Delayed or Lost Shipments
While we work with reliable shipping partners, delays may occasionally occur due to factors outside our control, including:
• Carrier delays
• Customs inspections
• Severe weather
• Public holidays
• Regional disruptions
If you believe your order has been lost or significantly delayed, please contact us and we will assist where possible.
Damaged Shipments
If your order arrives damaged, please contact us as soon as possible at:
Please include your order number and photographs of the damage where possible.
Contact
If you have any questions regarding shipping or delivery, please contact:
Email: joshgomez008@gmail.com
CCBall
51 Copse Road
Dudley
West Midlands
DY2 0AJ
United Kingdom